At this time, we only sell factory new items directly from labels' distributors. We do not buy or sell any pre-loved music anymore.

On average, all our orders are processed and dispatched within 1 business day, although this is not guaranteed. We aim for same-day dispatch on orders made before 3 pm (UK time), although this is not guaranteed. Orders created after 3 pm (UK time) are normally dispatched the next day.

See our shipping policy for more information.

Due to the nature of our dispatching process, if your order contains all ready-to-ship items, there is no guarantee that we can cancel/edit your order. Once an order has been submitted and processed, it cannot be stopped from dispatch.

Therefore, we kindly ask you to make sure all details are correct at checkout and no mistakes are present.

If you need to inquire about your order please feel free to get in touch.

Please note, no cancellation request is guaranteed to be successful. If your order has progressed too far, we are unable to stop it from dispatch.

We have a 30-day return policy, which means you have 30 days after receiving your item(s) to make a return.

To be eligible for a return of an unwanted item, your item must be in the same condition that you received it and in its original packaging.

Please see our refund policy for more information.

In the unfortunate situation that a product is damaged/faulty/incorrect, let us know and we will endeavor to correct any issue as soon as possible.

Please see our refund policy for more information.